Archive by Author
Mindset (Part 2.5) How to Find Out Who You Are
Posted on 26. Jun, 2009 by Jerry Roberts.
Picking up on yesterday’s post and if we’ve done our homework assignments, we’re ready to get down to the task of figuring out what the market thinks of us, and how to make something good come from that.
The way people think about us determines whether or not we are promoted, make a big sale, secure investors, and yes — get a date, a decent table at a restaurant, and the list goes on.
People who get that warm and fuzzy feeling every time they come into contact with us choose us over others. It’s not necessarily fair but it’s reality, and we can influence the outcome.
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Mindset (part 2): How to Find Out Who You Are
Posted on 25. Jun, 2009 by Jerry Roberts.
Strange title for a post — How to Find Out Who You Are? Maybe, but when you understand where I’m going with this, I think you’ll realize the relevance.
I led a training session for the Chamber of Commerce today that focused on streetsmart marketing strategies, guiding about 50 people through exercises to increase their awareness of their personal market standing. One of the questions was “Who are you?”
I’m not sure that anyone was on the same page with me as I started, but they quickly picked it up. The answer lies in the minds of the people we market to — whether that marketing is external (customers and vendors) or internal (support staff and other coworkers).
Everybody has an opinion of us in both a personal and work-related sense and, like it or not, that’s who we are so far as the market is concerned. We don’t have to agree with how people see us but, as the saying goes, perception is reality.
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Mindset (part 1): They’re Not Out to Get You
Posted on 09. Jun, 2009 by Jerry Roberts.
It’s so easy to think that the people on our team must be screwing up on purpose. C’mon, admit it — you’ve had similar thoughts at least once.
“I don’t know how many times I’ve told him about ___________, and he still got it wrong. He’s got to be doing this intentionally.”
I’ve known a few people who have set out to mess with the boss, but it’s extremely rare. I still believe that most people want to do the right thing and will make their best effort if given the opportunity.
As I’ve written about managers, it’s the same with other staff members: About 5% are …
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Do We Really Know How Our Workers Interpret Us?
Posted on 08. Feb, 2009 by Jerry Roberts.
Would you talk to your work team differently if you knew that each point you deliver was instantly placed in one of two categories: Acceptance or disbelief?
According to research that Google has done in how people process advertising, this seems to be exactly what we face when trying to motivate our team.
I recently viewed a video of an interview with Dr. Vinton Cerf, Google VP and Chief Internet Evangelist, where he discussed how people make the distinction between valuable information and advertising…
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You Can’t Scare Workers Into Long Term High Performance
Posted on 27. Jan, 2009 by Jerry Roberts.
Woe is Bill. You see, he’s a manager who is stuck in the 1960s and who believes that you can get workers to perform at a high level if they’re fearful of losing their jobs.
While Bill has worked for several companies in his career as a hotel food and beverage manager, he still buys in to the 1960s employment scenario. He still thinks he can strongarm workers and scare them into performing up to expectations. Bill suffers from …
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Is It “Kissing Up” to the Boss or Just Common Sense?
Posted on 26. Jan, 2009 by Jerry Roberts.
During a training late last year the topic turned to our precarious economic times and job worries, and a couple of “Generation We” (aka Gen Y or Millennial) workers disagreed with one of my positions, that we have to take an active role in influencing our employers so that we’re not an easy target for layoff if that becomes necessary.
I had suggested that now was a good time to make a bigger effort to forge a warmer relationship with the boss. In more colorful terms than I use here, one young man…
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Confidence is Contagious — On the Court and in the Workplace
Posted on 15. Jan, 2009 by Jerry Roberts.
Nikki Caldwell must love a challenge.
She knows that confidence is contagious on the basketball court. Workplace leaders understand the need to harness it, too.
Caldwell took the job of coach of the UCLA women’s basketball team last April, a place where confidence…
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Leadership Is For Everybody — You Can Do It
Posted on 13. Jan, 2009 by Jerry Roberts.
Given the title of this article, my question is simple: Do you believe it?
Like the Gatorade commercials ask: “Is it in you?”
It is. Leadership is for everybody. Anybody can lead, and should. It’s far easier than most people imagine.
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“Generation We” and What it Means For the Workplace
Posted on 10. Jan, 2009 by Jerry Roberts.
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Pete Carroll — Something Good Is Just About to Happen
Posted on 07. Jan, 2009 by Jerry Roberts.




