Archive for 'Attitude'
You Can’t Scare Workers Into Long Term High Performance
Posted on 27. Jan, 2009 by Jerry Roberts.
Woe is Bill. You see, he’s a manager who is stuck in the 1960s and who believes that you can get workers to perform at a high level if they’re fearful of losing their jobs.
While Bill has worked for several companies in his career as a hotel food and beverage manager, he still buys in to the 1960s employment scenario. He still thinks he can strongarm workers and scare them into performing up to expectations. Bill suffers from …
Continue Reading
Is It “Kissing Up” to the Boss or Just Common Sense?
Posted on 26. Jan, 2009 by Jerry Roberts.
During a training late last year the topic turned to our precarious economic times and job worries, and a couple of “Generation We” (aka Gen Y or Millennial) workers disagreed with one of my positions, that we have to take an active role in influencing our employers so that we’re not an easy target for layoff if that becomes necessary.
I had suggested that now was a good time to make a bigger effort to forge a warmer relationship with the boss. In more colorful terms than I use here, one young man…
Continue Reading
Confidence is Contagious — On the Court and in the Workplace
Posted on 15. Jan, 2009 by Jerry Roberts.
Nikki Caldwell must love a challenge.
She knows that confidence is contagious on the basketball court. Workplace leaders understand the need to harness it, too.
Caldwell took the job of coach of the UCLA women’s basketball team last April, a place where confidence…
Continue Reading
“Generation We” and What it Means For the Workplace
Posted on 10. Jan, 2009 by Jerry Roberts.
Continue Reading
Pete Carroll — Something Good Is Just About to Happen
Posted on 07. Jan, 2009 by Jerry Roberts.
Continue Reading
How Early Scores Help Guarantee Worker Success
Posted on 07. Jan, 2009 by Jerry Roberts.
You’ve heard the line, “Nothing succeeds like success.” Whether you’re breaking in a frontline worker or a new supervisor, it’s important to make sure that they get a couple of early victories in order to build confidence.
From infancy, encouragement and confidence building is drummed into us. When you attempted …
Continue Reading
10 Ideas to Keep Your Boss Satisfied (if not happy)
Posted on 04. Jan, 2009 by Jerry Roberts.
Got a tough boss? Maybe one who is cold or even mean? Are you frustrated and thinking of giving up? Here are 10 ideas for improving the relationship with your supervisor.
As far as the order of these ideas, after you’ve got the first three figured out you can approach …
Continue Reading
The Dangers of Labeling People in the Workplace
Posted on 01. Jan, 2009 by Jerry Roberts.
So you have a “bad” boss, eh?
So, you supervise a “bad” frontline worker?
But is it really case of being “bad?” And does using that particular word to describe a worker really a problem?
You call somebody “bad” and …




